FAQ

Everything you ever wanted to know about powder lube, ingredients, shipping, and the small print. Still unanswered? Email us at info@kinkilube.com.

The product

How does powder lube work?

Open the cap on your KinkiLube pouch, add water until the upper blue line, shake hard for 1-2 minutes, then let it thicken for about 10 minutes. The powder turns into a smooth, water-based gel ready to use.

How much water do I use?

Fill the KinkiLube pouch with water up to the upper blue line on the front. That gives you the right ratio. More water means a thinner gel, less water means a thicker one. Adjust to your taste.

How long does it last?

Dry pouches stay fresh for 3+ years. Once you have added water and mixed it up, you can use the gel for 1-2 weeks. Keep it in the pouch with the cap closed between sessions.

What is in it?

A short list of food-grade, body-safe thickeners and stabilizers. No glycerin, no parabens, no glycols, no fragrance, no warming agents. 100% vegan.

Is it safe with toys and condoms?

Yes. KinkiLube is water-based, latex-safe, silicone-safe and pH-balanced. It works with all materials you would normally use.

How much should I use per session?

Start with a coin-sized amount and add more if needed. Because the gel is fresh and smooth, you typically need less than with bottled lube.

Shipping & packaging

Is the packaging discreet?

Completely. The shipping label uses a neutral, non-related company name. The word KinkiLube is not visible anywhere on the outside of the box. Only you know what is inside. We take your privacy seriously.

How long does shipping take?

Netherlands 1-3 business days. Belgium, Germany, Luxembourg 2-4. Rest of EU 3-7. UK 4-8. See our Shipping Policy for full details.

What does shipping cost?

Calculated at checkout based on weight and destination. Typical rates within the EU are €3,95 to €6,95.

Can I track my order?

Yes. You receive a tracking link by email as soon as your order ships. If you do not receive it within 2 business days, email us.

Returns & refunds

Can I return my order?

Yes. Unopened pouches in their original condition can be returned within 14 days under the EU right of withdrawal. See our Refund Policy for details.

Can I return an opened pouch?

For hygiene and safety reasons, opened pouches cannot be returned. If your product arrived damaged or you received the wrong item, email us and we will sort it out.

How long does a refund take?

Once we receive your return and confirm its condition, we refund the original payment within 14 days to your original payment method.

Account & contact

Do I need an account to order?

No. You can check out as a guest. An account just makes re-ordering faster and lets you track past orders.

How do I contact you?

Email info@kinkilube.com. We reply within 1 business day, usually faster.

Still unsure?

Try a single pouch for €4. No commitment, no leftover bottle in the drawer.

Try a single pouch